Benefits Assessor - ERN05628

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Advert We have an exciting opportunity to join our Benefits team in a permanent role. The team are friendly and supportive and deliver a high quality service to the residents of East Renfrewshire Council. The ...

Advert

We have an exciting opportunity to join our Benefits team in a permanent role. The team are friendly and supportive and deliver a high quality service to the residents of East Renfrewshire Council. The team provide residents with financial assistance via the Scottish Welfare Fund, Housing benefit awards, Council Tax reduction and Discretionary Housing payments. As part of this role you will be responsible for providing a front line service to our residents and will be responsible for processing customer information accurately and efficiently.  

We need someone who has experience of dealing with customers, and delivering high standards of customer care. We are looking for someone with good communication skills, interpersonal skills and who works well in a team environment.

Ideally the successful post holder should have an interest in Welfare benefits and have good numerical skills.

Depending upon the needs of the service, staff in Hybrid roles will typically work from home for up to 40-60% of the time where the needs of the service can still be met.

This post is subject to a Level 1 Disclosure Check.

East Renfrewshire Council has launched a new 15 year Community Planning Partnership vision called ‘A Place to Grow’.  Please follow this link https://eastrenfrewshire.gov.uk/placetogrow to watch a video and read our full plan which sets out our shared hopes and aspirations between now and 2040 so that East Renfrewshire is a place where everyone can flourish, thrive and grow.

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.  Further information can be found here: https://www.gov.uk/prove-right-to-work

Please note East Renfrewshire Council does not provide Visa sponsorship.

As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.

 

Additional Information

Please click on the attachments below for full details of this post.

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