Modern Apprentice - Business Support Assistant (2 Posts) - Paton Street Galashiels - SBO09206

Job Details Grade: MA Hours: 35 Hourly Rate: £12.60 Real Living Wage Salary: £22,994.97 per annum Contract Duration: Temporary until 30th September 2026. Please note there are 2 posts for this vacancy: X1 post in …...

Job Details

Grade: MA

Hours: 35

Hourly Rate: £12.60 Real Living Wage

Salary: £22,994.97 per annum

Contract Duration: Temporary until 30th September 2026.

Please note there are 2 posts for this vacancy: X1 post in the Social Work team and X1 post in the Infrastructure & Environment team

Recruitment Profile

We are looking for a motivated and enthusiastic individual to join our team as a Modern Apprentice providing business support to Social Work staff based in the Galashiels Social Work Office.

This is a fantastic opportunity to gain valuable experience and develop key administrative skills while contributing to vital public services.

Eligibility Criteria: You must be aged 16–24 at the point of starting the apprenticeship.

About the Role: As a Modern Apprentice, you will play a key role in supporting the day-to-day operations of either the Social Work or Infrastructure and Environment team. You will gain hands-on experience in a range of administrative tasks and develop your knowledge of local authority systems and procedures.

Key Responsibilities: Answering telephone calls and directing enquiries appropriately Typing and distributing letters and other correspondence Taking and distributing meeting minutes Using SBC systems and applications such as Mosaic, Business World, Intranet, OneDrive, Confirm and Microsoft Office packages Processing Police Concern Forms Scanning, filing, and maintaining accurate records Acting as the first point of contact for telephone and email enquiries from the public and professionals Monitoring team mailboxes and ensuring timely responses and/or Completing Mosaic/Confirm Incoming Work tasks

Key Attributes: Commitment to working within a team Flexible and adaptable approach Ability to use initiative and take responsibility Willingness to collaborate and share knowledge

Essential

In accordance with Scottish Borders Council priorities, you will need to be aged 16-24 (at the point of starting the apprenticeship) to qualify for this position.

A good standard of general education

Informal Enquiries

Informal enquiries may be made to Debbie Nicholas at dbnicholas@scotborders.gov.uk.

 

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

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