Volunteer & Events Co-ordinator

Work from home Immediate start

This is an excellent opportunity for a highly motivated, creative, and experienced person to join our team. You will have the opportunity to recruit, train, and build a team of volunteers to support our critical work. You will also have the opportunity to be creative with the events we attend, including fundraisers.

Main Responsibilities

Volunteers 

Coordinating the operational needs for volunteers across the charity in consultation with the Operations & Administration Officer.


Recruit new volunteers to support day-to-day activities and events in alignment with the charity’s goals.

Oversee volunteer onboarding, induction, and training—ensuring compliance with relevant procedures, including safeguarding and role-specific preparation.

Ensure volunteers are receiving regular supervision and support during their placement.


Monitor volunteer satisfaction, provide ongoing recognition, and celebrate volunteer contributions


Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews


Maintain an up-to-date volunteer database and contact list.


Identify new volunteering opportunities and develop volunteer role descriptions.


Work effectively to ensure volunteers feel a part of Halo and gain value from their time with us.


Develop and maintain volunteer policies, role descriptions, and procedures.


Promote volunteering opportunities through social media, local networks, and community partnerships


Be the main point of contact to support volunteers, listen to suggestions and/or concerns, and support in resolving any volunteering-related issues or complaints.
 

Events

Assist in the development, planning, and delivery of events to support the charity’s objectives, including third-party initiatives.

Attend and support charity events as required, helping to ensure smooth execution.

Contribute to post-event feedback and evaluation
 

General 

Ensure a safe working environment for volunteers by adhering to health and safety procedures.

Handle enquiries about volunteering via email and phone with professionalism and warmth.

Provide hands-on support at fundraising and awareness-raising events.

Ensure compliance with health and safety procedures, maintaining a safe working environment for volunteers

The above list is not exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected.

 

Requirements

PERSON SPECIFICATION

The following qualities and skills are essential for this role:

A real people person: approachable, adaptable, and willing to collaborate while maintaining a supportive and friendly attitude. 

Volunteer Support: A proven track record of working with volunteers within a charitable or community setting and an ability to support, engage, and motivate volunteers

Availability to work on-site: must be able to work from the office at least ½ day per week flexibly.

Health and Safety awareness: Knowledge of basic health and safety practices

Excellent communication skills: strong interpersonal skills, able to liaise with a diverse audience, including colleagues, volunteers, effectively in person, over email, and on the phone.

Strong attention to detail and a commitment to accuracy.

Highly organised: able to manage multiple tasks, conflicting priorities, and work under pressure, and be able to work logically to ensure that all needs are met.

A creative and proactive ‘can do’ approach to all areas of work.

Excellent IT skills; confident with Microsoft Office, including Excel, for data tracking and reporting.

Experience in or familiarity with the voluntary, charity, or non-profit sector.

Willingness to travel across the Highlands when required.

 

Desirable

Understanding of safeguarding practices and experience with PVG checks.

Experience setting targets or tracking volunteer engagement metrics.

 

A full PVG check is necessary for this role.

A full, clean driving licence is essential for this role.

 

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