About the Role Job Overview Empower Your Team - By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets …...

About the Role

Job Overview

  • Empower Your Team - By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets and deliver exceptional service.
  • Enhance Customer Experience - You actively work with your management team to achieve and maintain our key customer service priorities, and guide colleagues to achieve superior store presentation and customer satisfaction.
  • Expand Our Reach - Your involvement in daily operations is crucial for your store's success and is key to achieving and maintaining our vital customer service priorities.

Package Description

Salary & Hours

  • £33,545 FTE
  • 44 hours per week

Employee Benefits

  • Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
  • Contributable company pension scheme
  • 10% store discount at all our retail stores
  • Death in Service Benefit
  • Long service recognition scheme
  • Access to our in-house training programmes delivered face-to-face and through our online learning platforms
  • MyHB colleague benefits platform with access to:
    • Discounts UK wide on retail, leisure, hospitality venues 
    • Employee Assistance Programme with 24/7 confidential counselling and advice line
    • Low cost voluntary insured health cash plans and cancer cover

Minimum Criteria to Apply

  • Experience of supervising small to medium-size retail teams in a fast-moving retail environment to achieve a high weekly sales target
  • Demonstrate the following competencies:
    • Prioritise and organise work
    • Customer focus
    • Communicate effectively
    • Manage teams
    • Problem solve
    • Develop talent
    • Commercially astute

Apply now

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