General Manager

The General Manager will lead and coordinate the Management Team to ensure efficient, reliable, safe, and profitable distribution services. ...

About MacLennan Distribution:

MacLennan Distribution is a family-owned business headquartered in Oban on Scotland’s west coast. The company specialises in distributing general and refrigerated freight, including food and drink, to islands such as Mull, Islay, Tiree, Coll, and Colonsay, as well as remote mainland areas, providing essential lifeline deliveries for these communities. Operating a fleet of over 40 vehicles, including refrigerated trucks and trailers for chilled, frozen, and ambient goods, MacLennan Distribution expanded its capacity and service reach with the acquisition of Waltons of Oban in April 2022 & Mull Building Supplies in 2025. Recognised for excellence in the logistics sector, the company has received accolades such as Transport News Scottish Fleet of the Year and Rural Family Business of the Year at The Herald’s Scottish Family Awards. The company, incorporated in 1978, employs around 40 people and maintains net assets in the six-figure range, playing a crucial role in supporting island and remote communities across the west coast of Scotland.

Role Summary:

The General Manager will lead and coordinate the Management Team to ensure efficient, reliable, safe, and profitable distribution services. They will drive operational excellence and cost efficiency while ensuring the company meets its lifeline obligations to remote customers and maintains compliance, quality, and customer satisfaction. The role is accountable for achieving the company’s Vision, upholding its Values, and implementing strategies that support sustainable growth and high service standards.

Key Responsibilities:

  • Strategic Planning & Vision
  • Financial Management
  • Operational Leadership & Coordination
  • Customer & Community Responsibilities
  • Compliance, Risk & Safety
  • People & Culture
  • Continuous Improvement, Innovation & Future Development
Requirements

Qualifications & Experience:

  • Extensive experience in senior operations/logistics/distribution, ideally with remote/rural/complex routing.
  • Strong financial acumen.
  • Leadership of multiple managers and diverse workforce.
  • Proven experience in reviewing operational models and implementing cost efficiencies
  • Knowledge and able to work through challenging circumstances
  • Experience managing refrigerated freight/cold chain is a bonus.

Personal Attributes:

  • Resilient and adaptable
  • Community-oriented mindset
  • Confident and competent Leader / Role Model
  • Decisive and calm under pressure
  • Strategic yet hands-on
  • Strong communicator

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