AREA MANAGER

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Are you looking for a role where you can elevate performance, inspire leaders and shape the success of an entire region? As an Area Manager at Screwfix, you’ll drive excellence across up to twenty-one stores …...

Are you looking for a role where you can elevate performance, inspire leaders and shape the success of an entire region? As an Area Manager at Screwfix, you’ll drive excellence across up to twenty-one stores - empowering teams, improving standards and ensuring every customer receives outstanding service. If you thrive in a fast‑paced, high‑expectation environment where your influence moves the dial, this is your opportunity to deliver real impact.

Screwfix is one of the UK’s most dynamic and fast‑growing retailers, driven by an unwavering commitment to great service, operational consistency and continuous improvement. With a rapidly expanding store network and innovative new formats, we’re making it even easier for tradespeople and serious DIYers to get what they need - quickly, reliably and hassle‑free.

As our business evolves, we’ve strengthened our retail structure to support a larger, more ambitious operation. This includes clearer leadership layers, sharper expectations and a renewed focus on high performance across all stores. In this environment, Area Managers play a pivotal role - leading teams through change, lifting capability and ensuring we deliver excellence every day.

As an Area Manager, you’ll be a key leader within our Retail Operations team - setting the standard for performance, culture and execution across your area. You’ll work closely with Branch Managers to create high‑performing stores that operate consistently, deliver strong commercial results and provide customers with a market‑leading experience.

This is a hands‑on, field‑based role where you’ll spend your time in stores driving performance through strong leadership, meaningful coaching, and constructive challenge. You’ll champion high standards, elevate operational discipline and ensure every store meets the standards required to deliver outstanding performance.

The twenty-one stores in your area will include:

Attleborough, Aylsham, Cromer, Dereham, Diss, Downham Market, Fakenham, Great Yarmouth, Kings Lynn, Lowestoft, North Walsham, Norwich – Barker Street, Norwich – Bowthorpe, Norwich – Broadland Gate, Norwich – Hall Road, Norwich – Mile Cross, Norwich – Sprowston, Thetford, Watton, Wisbech, and Wymondham.

What You’ll Be Doing

  • Leading, developing and inspiring Branch Managers to deliver consistently strong results.
  • Embedding a culture of excellence where teams understand expectations and feel motivated to achieve them.
  • Raising capability across stores through coaching, feedback and clear performance conversations.
  • Challenging the status quo and driving continuous improvement in service, standards and execution.
  • Reviewing sales, KPIs and financial metrics to identify opportunities, risks and actionable plans.
  • Ensuring operational processes, compliance and marketing activity are delivered accurately and consistently.
  • Visiting stores regularly to provide practical support, guidance and high‑quality operational feedback.
  • Putting customers at the centre of every decision and using insights to enhance the overall experience.
  • Overseeing stock management, cost control and budget performance across the area.
  • Supporting new store openings and contributing to wider regional planning and high‑impact initiatives.

About You

You’re an experienced multi‑site leader who knows how to build high‑performing teams and elevate store performance. You bring clarity, energy and direction - balancing commercial focus with genuine care for developing people.

You’ll Bring:

  • Significant experience leading multiple retail sites within a demanding, fast‑paced environment
  • A proven track record of developing individuals and teams to deliver exceptional results
  • Confident communication skills with the ability to influence, coach and challenge effectively
  • A practical, analytical mindset that supports strong decision‑making and performance improvement
  • A passion for high standards, operational excellence and great customer experiences
  • Resilience, adaptability and the ability to thrive under pressure within a field‑based role
  • A full driving licence and the flexibility to travel regularly across your stores

Screwfix Behaviours

Our behaviours guide on how we operate, how we lead, and how we support our colleagues and customers:

  • Accountability – Prioritising effectively, leading with clarity, and taking ownership.
  • Achieving Together – Building strong relationships and working seamlessly across all areas of the business
  • Agility – Embracing change, adapting to new challenges, and showing curiosity
  • Customer First – Putting the customer at the heart of everything we do

Ready to Join Us?

If you're driven by developing high‑performing teams, raising standards and delivering meaningful results across a whole area - we’d love to hear from you. Apply today and help shape the future of retail at Screwfix.

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