For our Customer Assistants, quality is not just a passion, it's a way of life! Putting the same care and attention into the little tasks as they do with big ones, our Store team know how important their hard work is to the success and growth of our business.Working as part of a diverse and dedicated team, you will love the buzz and energy of a fast-paced retail environment. You thrive on a challenge so you will love the fact that there is never a dull moment in store and always tasks to be done.Above all else, our Customer Assistants are the face of our business, providing great service to our loyal customers. If you have a natural flair for providing outstanding customer service and are looking to become part of strong team with varied shifts, this could be the perfect opportunity for you!As part of your application, you will be asked to complete 2 psychometric tests, including a behaviour questionnaire (known as a situational judgement test), and a numeracy test. The application process as a whole should take you 30-45 minutes.The interview process is a one stage process consisting of a structured interview and role play exercise.
What will you do?
- Assist the Assistant Store Manager and Store Manager with all areas of store operation
- Operate the checkout and handle cash
- Make sure our shelves are well-stocked at all times
- Carry out regular freshness checks to ensure we offer the freshest produce
- Unpack daily stock deliveries
- Rotate stock
- Ensure the store is clean, both on the shop floor and behind the scenes
- Keep the store clear and ensure any potential hazards are dealt with quickly and efficiently
- Help with merchandising stock and preparing for promotions and special offers
- Assist with baking in our in-store bakery
What will you need?
- A can-do attitude and excellent customer service skills
- The willingness to go the extra mile for our customers
- To be responsible and reliable
- The ability to be flexible
- To enjoy working in a fast-paced, varied environment, hitting targets and meeting deadlines
- To work well in teams and take pride in a job well done
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
What do we offer?
- £8.25 - £9.64 per hour (subject to experience)
- 30 days holiday per annum (pro rata, including Bank Holidays)
- A contributory pension scheme
- 10% discount on all Lidl products, in all stores throughout the UK
- Access to corporate discounts on a range of products and services (including holidays, home and garden products, leisure activities and more)
- Initial training and on-going development from an experienced team member
- Brilliant opportunities to take on more responsibility and long term career prospects