Store Manager - Forfar - Scotland
Lidl
It takes a special talent to implement and run a new concept Lidl store. So we are looking for experienced people with the go-for-it, do-it-better, do-it-faster attitude - business-savvy, team-inspiring, strategic-thinking, KPI-achieving people who can ensure we deliver great customer service and make our supermarket the best in the area. We're asking for a lot, but we're giving a lot back, with a highly competitive package and every opportunity to develop your management abilities in a keep-it-simple, fast-growing, retail-changing business.As part of your application, you will be asked to complete 3 psychometric tests, including a work-behaviour questionnaire, a numerical reasoning test and a verbal reasoning test. The application process as a whole should take you 30-45 minutes.The interview process is a two to three stage process consisting of a group interview, an assessment centre and possible final interview. The assessment centre consists of:
- Structured interview
- Group exercise
- Role play exercise
What will you do?
- Implementing customer service, cleanliness, freshness, availability and ‘work smart' principles
- Ensuring customers can always buy what they came in for or similar
- Ensuring what you are selling is super fresh and top quality
- Dealing with customer queries and refunds
- Motivating employees and creating a results-focused working environment
- Managing induction, basic and development training for all store employees and carrying out appraisals
- Leading store meetings
- Planning rotas and annual leave
- Planning turnover and productivity
- Analysing and improving KPIs
- Cash control for the store
- Ensuring trading compliance standards are met
What will you need?
- Exceptional leadership skills gained in retailing or other relevant area
- Ability to understand and interpret KPIs and use initiative to ensure they are always met
- Strong customer service ethic
- Ability to motivate and develop team members
- Adapt management skills to ensure everyone is on the same page
- Results-orientated attitude
- Excellent conflict management and communication skills
What do we offer?
- £37,000 with the potential to earn up to £55,000*
- (47.5 hour working week over 5 days)
- Fully expensed company car including personal private mileage - Audi A4 or A3
- 30 days holiday per annum (pro rata, including Bank Holidays), rising to 35 days after 2 years
- A contributory pension scheme
- 10% discount on all Lidl products, in all stores throughout the UK
- Access to corporate discounts on a range of products and services (including holidays, home and garden products, leisure activities and more)
- Initial training and on-going development from an experienced team member
- Brilliant opportunities to take on more responsibility and potential progression to Area Manager level (and beyond!)
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