Housing Officer (Income Collection)

Orkney Islands Council

This vacancy is no longer advertised

Housing Services

Housing Officer - Income Collection

14 hours per week
Temporary maternity cover up to 4 September 2017
£21,579 - £23,660 pro rata (Including Distant Islands Allowance)

An opportunity has arisen for a dedicated individual, to join our Housing team to cover for maternity leave.

This role covers a broad range of housing functions but specifically focuses on the recovery of monies due to the Housing Service. This includes the recovery of rent arrears, particularly for serious cases and includes undertaking all steps required by law to progress cases to court where other attempts to recover the debt have failed. The post is also required to endeavour to collect a range of other debts including garage rents, former tenant arrears and recharges as a result of tenant damage to property for instance. In addition it includes working in partnership with a range of other agencies including the Council's Revenues section and giving advice on matters including housing benefit and welfare reform. The post also covers other tenancy breaches including anti-social behaviour.

To be successful, you will have the ability to provide a high level of customer care and be a good, confident communicator who is able to cope with a wide variety of situations. In addition the post requires a flexible attitude and the ability to work under pressure and adapt to changes in legislation.

The recovery of arrears requires that you have an appreciation of local housing issues affecting the Council housing sector and can demonstrate excellent analytical, written and IT skills.

You should have a good general standard of education including literacy and numeracy and there is a requirement to achieve the Professional Development Award in Housing Law, Information and Advice (SCQF Level 7) from Shelter Scotland at the first available intake following appointment.

You should hold a full current driving licence. Please note the Council is committed to making reasonable adjustments so if you are unable to drive due to a disability your application will still be considered.

You will be required to attend training courses within and outwith Orkney.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with adults.

For an informal discussion about this post please contact Sheona Macgregor, Senior Housing Officer (Housing Management) on ext 2182.

Closing Date: Sunday 18 December 2016

Please note that interview expenses are not payable for this post.

Applications must be made online at myjobscotland.gov.uk

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