CT2766 - Customer Service Assistant

Falkirk Council

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Job Advert

Falkirk Council and Falkirk Community Trust currently applies a living wage supplement to all employees earning less than £8.33 per hour. The value of the living wage supplement is subject to regular review by the Council and the Trust, is non-contractual and can be changed at any time.

We are looking for enthusiastic, confident and keen individuals who can deliver an excellent level of customer service at The Helix in Falkirk. You will work between the Plaza Cafe and the Visitor Centre.

You will have a passion for great customer service, understand the customers' needs and have a genuine interest in The Helix and Kelpies. You will hold, or be willing to train for, an Elementary food hygiene certificate.

You will be responsible for undertaking a range of duties including ticket sales and promotion, although your main duties will be food service.

The post is predominantly based at The Helix but you may be asked to work at any of Falkirk Community Trust's venues.

You will work 19.5 hours per week, 3 days out of 7 including evenings and weekends.

The post is temporary until end of October 2017 due to seasonal requirements.

The successful candidate will be required to undergo a basic disclosure check.

The successful applicant will be employed by Falkirk Community Trust. The Trust is a charitable company set up by Falkirk Council to deliver culture, library, recreation and sport services on its behalf from 1st July 2011. You will receive a generous benefits package which includes free membership of our health and fitness services.

Applications must be made online at myjobscotland.gov.uk

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