Customer First is East Renfrewshire Council's customer service section providing frontline Council services to members of the public. This service is provided through our two Service Centres, Receptions, Contact Centre and Council switchboard between the hours of 8 am and 6 pm Monday to Friday.
Customer First have a vacancy for a Receptionist and we are looking for someone who shares our passion for providing excellent customer service. You will be able to demonstrate experience of delivering excellent customer service. You will wear the corporate uniform and experience in dealing with customers in a face-to-face reception environment would be an advantage. You will have the ability to deal confidently and tactfully with people at all levels, have excellent organisational skills and be able to process information efficiently.
You will be required to provide a full reception service in a busy and challenging location. The main duties of the post include welcoming customers to the building, dealing with general enquiries, issuing and ensuring return of security passes and referring customers to the service centre where appropriate.
You should also possess 3 Standard Grade passes, or equivalent.
The post is will be subject to a Basic Disclosure check.Addtional Information
Please click on the attachments below for full details of this post.
Applications must be made online at myjobscotland.gov.uk