Library & Information Services Administrator (Based at GCU London)

Glasgow Caledonian University

This vacancy is no longer advertised

This opportunity is a part time (0.7FTE)/fixed term opportunity for 12 months based at GCU London and includes an additional payment of £4,044 London Weighting Allowance pro rata per annum


Interviews are expected to be held on Wednesday 30 August 2017


GCU London is looking to appoint a part time Library and Information Administrator to work as part of a team providing support for GCU London students and staff. GCU London is a London based school of Glasgow Caledonian University, which brings together leading academic staff to deliver a range of courses.


A qualified and experienced Library Administrator is required to support and develop a best-practice library service that responds to the varied needs of the academic disciplines represented at GCU’s London campus. The Library and Information Administrator will be expected to provide specific, expert services contributing to the effective professional delivery of library and information services for staff and students while covering the library desk service point. The desired working hours would be Monday – Thursday from 11:00-17:00, for a 12 month maternity cover appointment.


The Library and Information Administrator will support the Campus librarian to provide advice, guidance, demonstrations and training to both students and academic staff in order to facilitate learning and teaching. They will ensure the smooth functioning of the learning resources and teaching areas at GCU London and work closely with the Campus Librarian to assist with the administration of acquisitions, stock control and resource audits, etc.


The successful candidate will hold a relevant Librarianship/Information Science qualification and demonstrate a strong team ethic and service delivery experience. The ability to exercise initiative and show a high degree of responsibility is a prerequisite of the role. The Library and Information Administrator will be an excellent communicator with the ability to interpret and convey complex information, be highly organised and demonstrate a commitment to excellent customer service.



Applicants must have the continued right to live and work in the United Kingdom to apply for this vacancy.


We welcome applications from all suitably qualified candidates and are committed to promoting equality and valuing diversity at GCU.


Please note that the appointment will be made on the first point of the salary scale (unless by exception).

Main purpose of the role

Provide specific services, as part of a team, to support the effective professional delivery of library and information services for staff and students at the GCU London campus.

Accountabilities/Responsibilities of the role

Service Delivery, Knowledge and Experience


Liaise with students, researchers and academics on all aspects of library and ICT services provided on campus and more generally, the University. Develop and deliver library workshops for students, academics and researchers at GCU London. Provide support to post graduate students and researchers at GCU London in a variety of formats such as group workshops, one to one sessions, and email queries and to support dissertation research. Advise on use of online library materials, computing and audio-visual applications, and online student systems and resolve any problems. To ensure the smooth functioning of the learning resource and teaching areas at the GCU London campus; refer ‘next-line’ support issues as appropriate; ensure that teaching and learning facilities on campus are functioning to support students. Promote library and services through a variety of avenues. Support students in making electronic coursework submissions using Turnitin and digital drop boxes.


Administration, management and service provision.


Work with the Campus Librarian to obtain reading lists and order books. Ensure appropriate stock levels in relation to student growth & source research materials not available at GCU London. Contribute to collection development. Coordinate with Programme Administrator regarding modules running in London for reading list procurement, obtain lists where possible and identify missing reading lists. Develop and maintain accurate records of all GCU London library inventory and expenditure, reading list titles, inter-site and ILL titles requests, missing items and a manual holds list. Oversee inventory and audit biannually to identify and replace missing items Support the Campus Librarian in the training and supervising of Learning Zone Assistant(s) Ensure the smooth functioning of the library resource areas at the GCU London campus and that the resource areas opens and closes at the advertised times Support students and staff in using a variety of software applications and learning technologies, ensure students have appropriate software and parity with Glasgow and install software as required. Deal with student IT requests including password resets, student print credits, issue netbooks and refer student calls to IT helpdesk. Help to develop the service by recording and organising user statistics. Set up SCONUL accounts for SCONUL students. Record and organise daily, monthly and trimester statistics using Google Forms. Producing and updating subject specific and general guides using variety of technologies. Encourage the use of research materials and provide advice on accessing materials outside of the GCU London collection. Promoting and marketing library services and developing current awareness services using email, GCU Learn, and verbally. Liaising with related colleagues at partner institutions and organisations. Person specification

Educational and/or Professional Qualifications

E1 - Relevant degree and/or the ability to demonstrate substantial relevant experience.

D1 - Teaching qualification.


E2 - Relevant experience in an academic or equivalent library service.

E3 - Experience of developing and providing library client services

E4 - Confident in teaching large and small groups and experienced at presenting.

E5 - A clear understanding of the importance of Information and Digital Literacy.

E6 - Proven track record in supporting and assisting staff and students with the use of computing, web tools and other technology in an academic environment.

D2 - Involvement in a professional body.

Skills, Knowledge & Behaviours

E7 - Must be able to demonstrate excellent communication skills.

E8 -Ability to motivate self and others; to work independently and as part of a multi-disciplinary team.

E9 - Must be able to demonstrate that they are a good team player with a strong commitment to developing and co-operating with others.

E10 - Ability to work flexible hours as and when required and to work autonomously.

Applications must be made online at

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