Manager (part-time)

Relationships Scotland - Counselling Highland

This vacancy is no longer advertised

The Manager will be the lynch-pin of ourorganisation, and ensuring client and customer[1] satisfaction will be an essential part of the manager’s role.  S/he will be the Board of Trustees’ executive arm, giving and carrying out guidance from/to the Board and from/to committees, to whom much work is delegated.  S/he will be responsible for staffing and organisational matters; the smooth running of the building itself; being an ambassador with funders and other outside organisations, in particular maintaining close communication with Relationships Scotland head office in Edinburgh.  Income generation from our building is a new concept and one which is vital to the future of RS-CH: ensuring customer satisfaction will be an essential part of the manager’s role.

[1] “Customers” are those who pay for room hire or other services.  They may be other charitable organisations, or independent counsellors, growing their own practice at what is becoming a counselling hub for Inverness.  


*office management experience including responsibility for staff, budgets and book-keeping,  sensitive information,  organisational and staff performance, compliance, monitoring and reporting.
*excellent communication  skills, including report writing, and the ability to provide written materials for a wide range of audiences and media (especially online)
*communicates clearly with and influences a wide range of people including service users, professions working with families, managers and officials in other organisations, preferably including some public speaking
*committed to equal opportunity practice in all aspects of RS-CH work
*effective leadership, organisational and administrative skills, and commitment to help fulfil the potential of all members of RS-CH
*effective use of IT and knowledge of the opportunities such technology affords. In particular, skilled with MS Word, creating MS Excel spreadsheets and email (as currently used in CH office).


*experience and knowledge of social media, use of (and perhaps development of) websites,  and capable of delivering regular updates
*an understanding of counselling (not necessarily as a counsellor)
*knowledge of the wider sector such as Family Mediation or similar fields, and of Mental Health issues
*knowledge and experience of the strategic development of Third Sector organisations and fundraising


*willing and able to work a mix of mornings, afternoons, evenings
*willing and able to travel occasionally to Edinburgh (normally, one day visits to attend meetings)
*willing to develop own knowledge and skills, and access training

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