Facilities Management Co-ordinator
SSE4 (£24,197 - £31,960 depending on experience)
SSE is one of the largest and most diverse energy companies in the UK and Ireland with around 10 million customer accounts across our various brands and over 20,000 staff. Our depot in Elgin is one of the bases for our networks team who have the responsibility of keeping the lights on for our customers and due to internal movements we are looking for an experienced Facilities Management Co-ordinator to join our team to support the running of this business critical site.
As the Facilities Coordinator you will work as part of an established in-house team to deliver a first class, customer focused service. You will work under the direction of the Area Facilities Manager to deliver a range of services and support to our customers/stakeholders and visitors to site with the overall aim that a safe and secure work environment in maintained at all times.
On a daily basis you will support the operational management of the Elgin depot site and deliver administrative processes, procedure and records to reflect the high standards of SSE producing risk assessment documentation that is practicable and relevant. You will manage, co-ordinate and report on testing schedules for items such as Fire alarm call point testing, Emergency lighting, Site audits, and SSE’s internal safety reporting system and will use the data from this to collate information so that weekly safety/incident reports for management can be issued.
We are expecting our ideal candidate to bring with them significant experience of working in an equivalent type of FM role. They will have a background in leading and managing diverse teams and will be skilled at delegating work in an effective manner. We need a candidate who has experience of using a "helpdesk" type of workflow system to manage customer requests and is able to flex their resources to meet tight deadlines. It is vital our successful candidate has experience of statutory compliance and of IOSH Managing Safely and we are ideally looking for a candidate who has a NEBOSH qualification and/or a level 4 BIFM qualification to support their practical experience. An awareness of waste management compliance and sustainability would be an advantage. As the Facilities department is the first point of contact for many visitors and staff on site and as such taking pride in the level of customer service on offer at any stage of delivery is important therefore a background in Customer Services would also be helpful.
We are looking for a candidate who has strong verbal and written communication skills and is able to multitask and prioritise work, assets and resources effectively. You will be expected to be able to act on your own initiative and lead by example in all areas. Strong IT skills are essential and as well as the usual Microsoft packages it would be an advantage to have experience in using Visio, CAFM and Helpdesk software.
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