Customer Care Officer/G822/101132/1


This vacancy is no longer advertised

We now have an exciting opportunity for a Customer Care Officer to join the G4S Secure Solutions (UK) team in the Inverness area.

Role Responsibility:

  • Greeting, assisting  and directing members of the public visiting the premises of our client
  • Working as part of a team to provide Conflict Resolution assistance at client premises where there is potential for conflict
  • Presenting at all times, a smart, alert, visible and commanding presence at the premises of our clients
  • Ensuring the safety and security of our clients’ buildings and assets by carrying out all duties in full adherence with the Site Assignment Instructions.
  • Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity
  • Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to you at the commencement or during a duty shift
  • SR duties - to be able to carry out basic repair tasks or climbing ladders etc.
  • First Aid Trained - Company provide training

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