- Sector: Hospitality, Catering and Tourism
- Specialism: Food and Drink Management
- Location: Coylumbridge
- Hours: Full Time
- Contact: Human Resources
- Reference: HOT04X28
A Food and Beverage Assistant is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.
What will I be doing?
As a Food and Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
A Food and Beverage Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Food and Beverage and/or industry experience
- Experience with cash handling
- Knowledge of Food Hygiene Regulations
What makes Hilton Coylumbridge different?
Hilton Coylumbridge is unique within the Hilton UK brand. Based in the stunning scenery of the Cairngorm National Park. Hilton Coylumbridge is surrounded by beautiful wildlife and countryside and is a gateway to many outdoor activities and pursuits. Whether it's skiing in the winter or mountain biking, kayaking, hill walking, wind surfing in the summer Coylumbridge has it all to offer.
Team members at the hotel have the option of low cost live-in accommodation, the accommodation is situated beside the hotel and all rooms are en-suite. As part of being a team member at Hilton Coylumbridge you will also receive free access to the hotel gym and swimming pool, free meals within the staff canteen, use of the shuttle bus into the local town, Aviemore and are welcome in our onsite Woodshed bar while off duty to enjoy live sport and entertainment.
Team members can use the hotel's ski passes on Cairngorm Mountain for a nominal amount, as well as access to discounts for other local attractions.
Hilton Coylumbridge is situated 33 miles from the city of Inverness which offers trains, buses and an airport with links to the major airports in the UK and also some flights to European airports.
Finally, as a team member of Hilton Coylumbridge you will be rewarded with favourable rates in Hilton hotels around the world using our team member travel program 'Go Hilton'. Giving you the chance to travel the world at discounted rates.
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