Senior Customer Service Assistant - Internal Applicants Only

East Lothian Council
Posted

  • Location: Haddington
  • £18,194 to £19,910 per annum, Grade 5
  • Hours: Full Time
  • Contact: Please see description
  • Reference: EAL03014

Vacancy Information

It is East Lothian Council's policy that successful applicants will be placed on the first point of the salary scale.

Salary £18194-£19910 per annum (£9.97-£10.91 per hour)
Temporary full time position for 12 months
35 hours per week
Days of Work Mon-Fri
To start July 2018

The successful candidate will work between all East Lothian Council area offices/libraries.

INTERNAL ONLY
Applications for this post will only be accepted from current employees of East Lothian Council (this includes casual and agency staff who are currently undertaking work for us).

SECONDMENT OPPORTUNITY - this temporary vacancy can be applied for as a one year secondment. Applicants should discuss with their line manager/refer to their company policy before applying for any secondment opportunity.

Job Details

To support and assist in the day to day delivery of front line customer and library services.

Please download the attached Job Outline/Person Specification at the bottom of the page for the exact duties and tasks required of the post.

Job Requirements

Relevant Qualifications
Essential: Educated to Higher Level, NC or SVQ Level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

PVG Membership
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.

All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.
Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made.

Additional Information

For additional East Lothian Council employment information please click on the following link:
Non-teaching employment information

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk

Please note: we do not accept CV's. There is no function to allow you to upload a CV to MyJobScotland and we do not accept CV's by post or email. All our vacancies must be applied for by completing the on-line application form.

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