General Manager Kings House Glencoe

Freedom Hotels

  • Contact: Recruitment at Crieff Hydro

Key responsibilities for the role:

1. Reporting to Stephen Leckie, our CEO, in the early stages of the project, being the “eyes and ears” on site to represent the interests of Crieff Hydro family of hotels and owing the delivery of our part of the commercial agreement through good working relationships with all the other key stakeholders involved on site, attending the appropriate project meetings and liaising with any other local parties involved.

2. Work with the relevant Crieff based Business Partner (BP) teams to define, recruit, train and motivate the right management and team member structures for the newly created business that drives a great customer and team member experience, and fulfils the 4 star rating aspirations for the offer

3. In line with the agreed brand and design requirements, work with the relevant BP teams and suppliers to source the right products and services to deliver the customer offer

4. Working with Business Partner colleagues and the CH Family Leadership team, input to the business plan, key objectives and commercial targets for the new business

5. Liaise with all the relevant local external organisations, businesses and influencers to enhance the profile and position the business well in Glencoe/Lochaber and as part of the outdoor capital movement and beyond to the broader Scottish Tourism landscape.

What we’re looking for from you?

 1.  You’ll have significant experience in a General Management leadership role and ideally with hotel opening experience, know what it takes to be based and successful in a rural setting and be comfortable across both the leisure and group markets and have a significant F&B background.

2.  You’ll have evidence that you know how to scope, drive and deliver projects, including how to take people with you on the journey through working collaboratively and not just delivering a set of tasks in isolation.

3. You’ll have good financial management skills and be commercially astute at managing risk and opportunities.

4. You’ll have excellent interpersonal skills, with the ability to both lead and work within a team and motivate people to deliver a great performance. Knowledge of how to develop and coach people and teams is also key to this role.

5. You’ll have an understanding of current issues affecting Scottish tourism including changing population demographics, customer and employee trends and a knowledge of the social and economic environment.

  Accommodation may be available.

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