Benefits Assessor (2 Posts) (Temporary)

Renfrewshire Council
Posted

  • Location: Paisley
  • £18,505 to £20,184 per annum, GRE
  • Hours: Full Time
  • Contact: Please see description
  • Reference: REN03338

Advert Based at Renfrewshire House, Cotton Street, Paisley. We are looking for a Benefit Assessor who will proactively contribute to the achievement of Operational Services’ agreed service objectives by assessing and determining applications for Housing Benefit and Council Tax Reduction claims.

Duties for the posts include vetting and processing new claims and changes in customers' circumstances; making decisions on eligibility for Housing Benefit and/or Council Tax Reduction; ensuring the correct application of Housing Benefit and Council Tax Reduction legislation and the accurate calculation of entitlement and Housing Benefit overpayments including recovery; dealing with enquiries from the public face to face, by telephone, mail and email; explaining awards and advising customers of other potential benefit entitlements in order to maximise their income; making referrals to other agencies where appropriate.
It is essential that you have strong communication and customer management skills and have experience in an administration role. You must have strong numeracy and problem solving abilities and be confident in making effective decisions in line with legislation and Council processes and procedures.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk. It is anticipated this interviews for this post will be held week commencing 03 September 2018 Closing Date - Friday 24 August 2018

Cook 1

£5,206.87 per annum, Living Wage, Thornhill

See more jobs like these