Head of Communications & Visitor Services (Maternity Cover)

Dundee City Council
Posted

  • Location: Dundee
  • £30,000 per annum, DCA36
  • Hours: Full Time
  • Contact: Please see description
  • Reference: DEE02530

Job Description Working closely with the Director to fulfil DCA’s vision, the post holder leads the Communications team and the Visitor Services team. Requirements 37.5 hours per week, Monday – Friday 9am – 530pm (Flexibility required). This is a fixed term, maternity cover post, until 27 December 2019, or when the current post holder returns from maternity leave, whichever is soonest. Responsibilities Working closely with the Director to fulfil DCA’s vision, the post holder leads the Communications team and the Visitor Services team and has responsibility for overseeing DCA’s press activity, marketing and promotion, audience research and evaluation, audience development and some key aspects of fundraising such as membership. The post holder will also ensure that DCA consistently maintains the highest quality of visitor experience, and that its ticketing system is utilised and managed to its full potential. The Individual Knowledge of and passion for contemporary culture At least 5 years of leading marketing and communications activity A highly organised, creative and focused mindset Self-motivated and collaborative, with the proven ability to work independently, as part of a team and to lead others Proven experience of leading, managing, inspiring and motivating a team Excellent communication, presentation and interpersonal skillsOutstanding customer service skills Advocacy skills, with the ability to represent the organisation at a number of different levels Strong budget management skills Rigorous attention to detail, whilst understanding a longer-term strategic view Ability to work flexibly and under pressure to shifting deadlines Proven data analysis and ticketing experience Commitment to and interest in civic responsibilities and the positive role the arts can play in people’s lives Experience of working with the media

Applications must be made online at myjobscotland.gov.uk

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