Supply CSC Adviser, West Lothian Civic Centre (412.41) C/D 31/12/18

West Lothian Council

  • Location: Livingston
  • £21,079 to £23,707 per annum, Band E
  • Hours: Part Time
  • Contact: Please see description
  • Reference: WEL03019


Supply staff required to cover hours within Customer Service Centre between Monday-Sunday over shift patterns covering 24/7, 365 days per year, including nightshift work, weekends and public holidays, salary pro rata

The closing date for this post is provisionally set at 31 December 2018. West Lothian Council reserve the right to close this post early depending on applicant response levels.

Applications will be processed as they are submitted - Previous applicantsĀ need not apply

Do you like speaking to people and enjoy delivering excellent customer service? Are you confident and outgoing?

If so - please read on:

The Customer Service Centre is the contact centre for West Lothian Council, dealing with e-mail and over 30,000 telephone calls per month. We pride ourselves in the delivery of first class customer service. Working in a busy, challenging environment, you will take inbound calls, respond to email enquiries and deal with outbound calling. We are looking for outgoing, confident, hardworking and reliable people who want to succeed in customer services. You must be customer focused, target driven and enjoy working in a challenging but rewarding environment. Contact Centre experience would be great but isn't essential.

Applications must be made online at

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