Receptionist, Ballachulish Hotel & Isles of Glencoe Hotel

Freedom Hotels
Posted

  • Contact: Sandra Milne
  • Reference: reception west coast both

The Ballachulish Hotel, Glencoe

Roaring log fires, peaceful surroundings, and over one hundred years of true Scottish hospitality makes The Ballachulish Hotel a really special place to be. Whether they’re looking to escape the hectic pace of everyday life or simply explore Glencoe, a warm welcome always awaits our guests. And we’re very proud to say that they keep coming back for more.

The Isles of Glencoe

Traditional Scottish hospitality with a modern twist - a unique family welcome awaits all our guests at The Isles of Glencoe. Whether they come for the dramatic lakeside views, the mouth-watering Scottish food or the adventure playground on our doorstep, we pride ourselves in creating magical memories.

We’re a close-knit family and we want our people to feel as much at home as our guests do. Our focus has always been on work-life balance and we’re committed to offering flexibility which suits your life and ours.

About the role

40hrs per week, 5 days over 7

You'll be part of our busy reception team and work across our two Ballachulish hotels. Your exceptional customer service will create outstanding guest experiences from check out through to departure. You’ll make sure every guest receives a warm welcome, setting the standard for the rest of their stay.

As the first port of call for our guests, you’ll be able to listen and act quickly. You’ll also share ideas on what to see and do nearby – don’t worry, we’ll tell you everything you need to know.

What we need from you

  • Reception and booking system experience – with a knack for making people smile good and the bad
  • Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest
  • Ideas and openness – we’re up for doing things differently and will try (almost) everything once
  • Fun and easy to talk to – we’re looking for personality, not a corporate clone
  • Flexibility – there’s no problem you can’t fix

 What you’ll get from us

  • Development / Career progression – we’re committed to developing our people and will provide training opportunities to help you progress your career in hospitality
  • Great benefits – including leisure membership, and discounts on food and hotel stays
  • Live-in accommodation

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