3653 - Senior Pensions Administrator

Hymans Robertson

  • Contact: Human Resources
  • Reference: 479

Senior Pensions Administrator - Third Party Administration (TPA) - Glasgow


About Us:

Hymans Robertson is one of the UK's leading independent pensions, investment and benefit consultancies; we employ over 750 staff in four UK offices (London, Edinburgh, Birmingham and Glasgow).

The firm operates as an independent partnership and prides itself on an innovative, client focused approach. Our clients include some of the UK's leading names and largest pension schemes, while our continued growth and success has been recognised by numerous industry awards, including Third Party Administrator of the Year at the 2016 UK Pensions Awards.

The Role:

We are recruiting for an experienced pensions administrator to join the admin team in our Glasgow city centre office. You'll play a pivotal role on one of our largest and most high profile schemes with thousands of members. It's a great opportunity to take on bigger responsibilities, build on your existing experience, develop new skills and help evolve our processes, procedures and service offerings.

As well as the vital day to day pensions administration on the scheme you'll get to work on projects and ad hoc work which will challenge you in new ways. You'll also have the chance to coach and mentor less experienced members of the team to help them develop and progress their careers as well as yours.

Some of your main responsibilities will be to:

  • provide a seamless, professional and personal service to meet the needs of our clients and members to give them the best possible experience

  • act as a main contact for our client building strong client and member relationships

  • deal with complex pensions related queries and requests which span the full pensions lifecycle, including installing new pensions schemes

  • actively identifies ways to improve our client and member service and help to implement these

  • draft admin reports, attend Trustee meetings and assist with presenting findings in admin reports at meetings

  • check team members' work

  • work with the Team Leader to improve operational efficiency and reduce costs, like automation and full use of standard products

  • assist with workflow management, deputise for the Team Leader if necessary

  • oversee cyclical and ad hoc projects from start to completion

  • develop and coach less experienced members of the team to help them succeed.

Interested in applying?

That's great. If you'd like to be considered for this opportunity then you should already have proven solid experience of day-to-day pension administration and working on DB, DC, Hybrid and CARE pension arrangements, gained in a client focussed Third Party Administration environment.

You'll need up to have strong knowledge of the impact of relevant pensions legislation and regulations on pensions administration. This role will make good use of your professional communication and relationship building skills as you'll be dealing with a range of people, including colleagues, clients and members. You'll enjoy working as part of a team but also take responsibility for planning and organising your own time in order to prioritise your work and meet deadlines successfully.

Reward & Support

Hymans Robertson prides itself in offering a refreshing, stimulating work environment where independent thinking and new ideas are actively encouraged and where every member of the team genuinely makes a difference. Candidates can expect a highly competitive salary and comprehensive benefits package, including full study support where applicable. The firm is committed to the personal and career development of all employees and this position offers excellent growth potential within a dynamic and growing organisation.

Hymans Robertson is committed to equal opportunities and inclusion. We welcome all applications regardless of race, gender, gender reassignment, disability, religion/belief, pregnancy & maternity, marriage & civil partnership, sexual orientation or age.

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