Infrastructure Maintenance Protection Co-ordinator

Network Rail

  • Contact: Human Resources
  • Reference: IRC2142276

Network Rail are revitalising Britain's railway. We are involved in some of the most ambitious and diverse feats of civil engineering the UK has ever seen. This will help us deliver the better railway that is vital for the economic prosperity of this country, transforming how people travel, making a massive difference to passengers and freight users right across Britain.

The Anglia route comprises over 1,700 miles of track from London Liverpool street station to Norwich in the east and Cambridge, Ely and Kings Lynn in the west, the North London line from Gospel Oak to Richmond, and Essex Thameside from Fenchurch Street to Shoeburyness.

As we enter CP6, a new five-year period of investment, embarking on a diverse range of projects and improvement plans across the route. Maintaining and improving the railway is complex work. Luckily, our Infrastructure Maintenance delivery teams benefit from clear leadership, mentorship and direction. You can be a part of this process, helping make a difference to our millions of passengers.

You'll manage and mitigate our public complaints, working with the government and our community relations teams. Your days will be dynamic and varied as complaints can come in any shape or form. By building strong working relationships with our communities and partners, you will be resolving complaints before they intensify and complicate life for your colleagues.

As you are embedded within our delivery units and business, you will be mentored and developed by your colleagues around you, giving you opportunities to grow within our infrastructure maintenance teams. Your dedicated approach will enable you to make a lasting difference.

Every single day you will be involved in:

Job Skills, Experience & Qualifications Essential


Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria. We positively embrace flexible working recognising that employees may wish to balance work and family/home life.

Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail. Applicants should demonstrate their personal dedication to safety in their application.

Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to '3,333 (to a maximum amount of '2,500).

We follow a structured pay framework, any salary offered will be within the following pay range: '32,256-36,288.

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