As Resource and Planning Insights Manager you will be responsible for supporting our operational leadership team, developing and embedding a resource and capacity management model across Customer Service Operations; ultimately ensuring the business is able to deliver a superior level of customer experience in line with overall objectives. … Read more
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Spark uses many software systems in its daily business, ranging from internal systems used by front- or back-office staff to public-facing web sites and mobile apps. These systems are tightly integrated and must be capable of supporting a rapidly-growing customer base. The quality of data that is stored and processed is key to the business. … Read more
The IT systems are a core component of the business, and are central to the company’s strategic plans. Continual systems improvement is planned to help the company meet its strategic objectives and maintain an ongoing reduction in the cost/property service charges. … Read more
Spark Energy is looking for a hardworking, motivated, deadline driven individual, you will need to be a self-starter and a remarkable tester, with excellent problem-solving and communication skills, motivated to do the right things in the right way and determined to meet your commitments no matter what challenges you face. … Read more
We’re growing fast, with more customers than ever to serve and assist. Working as part of a team, you’ll help us to meet this growing demand by providing industry-leading service to all of our customers. With your help, we’ll continue to develop new systems and processes that give our customers a great experience every time. … Read more